YORK SCHOOL DEPARTMENT POSITION DESCRIPTION POSITION DESCRIPTION:                                    Computer Technician QUALIFICATIONS:          Competency with workstation applications and operating systems.  Problem solving, analytical, and documentation skills are required as well as inter/intrapersonal skills.  Physical ability to unpack, lift and move computer workstations and peripherals as needed. Such qualifications as the York School Department may find appropriate and acceptable REPORTS TO:                                              Director of Technology/Chief Network Administrator POSITION GOAL:           Receive, set up, configure, and test new school technology.  Maintain and repair existing hardware.  Install and configure necessary workstation software.  Responsibilities are generally from the "wall-to-the-end-user" PERFORMANCE RESPONSIBILITIES: Hardware/Infrastructure - Maintain, install, monitor, configure, troubleshoot and repair all workstation hardware (computers, NICs, memory, printers, scanners, PDAs, CD/DVD, etc.) Perform regular updates as necessary. Network Services - Routinely assist the Network Administrator with monitoring and maintaining the health of all services.  Maintain a secure network environment which protects the integrity of user data. Troubleshoot conflicts and resolve IP, IRQ, etc., issues.   Software - Install and configure client applications and support proper software licensing. Training - Provide assistance to end-users, other technicians and Network Administrators when appropriate. Collaboration - Take part in team decision-making, vision/direction-setting, as well as infrastructure development and application.  Stay current with technological advances pertaining to the educational environment.  Is responsive to educational need and users at all appropriate levels. Communication - Attend all technology committee meetings.  Communicate regularly via email and other electronic protocols. Budget - Assist with the development and management of the school technology budget.  Maintain a process for ordering new equipment and disposing of outdated hardware.  Maintain an ongoing relationship with technology and telecommunications vendors and act as liaison between the school and identified vendors.  Maintain a parts and supply inventory. Documentation - Maintain records of repairs, orders, installations and other technical aspects of the position. A/V support - Manage, coordinate repair and support all audio/visual equipment used in the school for educational purposes. Perform any other duties as assigned by the Director of Technology, Network Administrator, Principal, or designee. TERMS OF EMPLOYMENT: Contract, salary, and benefits as prescribed by the York School Department EVALUATION:                      Performance of this position will be evaluated annually by the Director of Technology and reported to the Superintendent of Schools and Administrative Team.